The new European General Data Protection Regulation (GDPR) goes into effect on May 25, 2018. We want to assure you that Platinum Hosting takes your personal data seriously and is taking all of the necessary actions to be compliant with this GDPR regulation.
GDPR requirements include clarifying and providing information about: your privacy rights and how to exercise them; how we collect, use, share and protect your personal information; and the legal bases we rely on to process your personal information.
Not only is GDPR an important step in protecting the fundamental right to privacy for European citizens, it also raises the bar for data protection, security, and compliance.
For more information on GDPR, please visit: https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en.
If you continue to use our service, you are agreeing to these policies.
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE YOU USE THE WEBSITE OR ATTEMPT TO ACCESS ANY SERVICES. THIS IS A BINDING LEGAL AGREEMENT BETWEEN YOU AND PLATINUM HOSTING.
These terms (the “Terms of Service”) apply to your use of www.platinum-hosting.co.uk (the “Website”) and any purchase or use by you of any services that may be made available to you through it (“Services”).
Platinum Hosting reserves the right to amend or update these Terms of Service at any time, with or without notice. Such changes shall take effect immediately and shall apply to all subsequent use by you of the Website or Services.
Accessing the Website
We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. Platinum Hosting will not be liable to you if for any reason the Website is unavailable at any time or for any period.
Accounts and Passwords
If you choose, or you are provided with, any form of user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must notify us immediately.
Platinum Hosting reserves the right to refuse service to any individual or organisation at its discretion.
Renewals & Payments
Payments made in respect of the Service are accepted via both PayPal and Credit Card. Service subscriptions DO NOT automatically renew. Platinum Hosting reserves the right to terminate any and all related services one the service period has ended.
Platinum Hosting reserves the right to invoice for Services unpaid.
Should Platinum Hosting receive a chargeback or disputed payment, all services will be revoked until any disputed amounts have been repaid plus any fees incurred.
All services shall be issued promptly within trading hours upon Platinum Hosting receiving to its satisfaction confirmation of receipt of payment from the chosen gateway processor. Should your payment be identified as fraudulent or otherwise unlawful, irregular or contrary to this Terms of Service, the relevant service will be suspended and you will be liable to repay the relevant amount any fees incurred (including for the avoidance of doubt, any relevant payment processing fees).
Our setup & services usually take between 24 & 48 hours to complete, but this is not a guaranteed turnaround time, and at peak times such as new releases, they may take longer.
Cancellations & Refunds Policy
Services may be cancelled at any time. No notice period is required, and cancellation shall be effective from the date the cancellation request is made or processed. Requests for cancellation should be submitted from our members area at www.platinum-hosting.co.uk/members/cancel.php.
Any monies paid for services prior to a cancellation request being submitted are non-refundable. The same applies to any Services; once a Service has been started, any fees paid in respect of that Service shall be non-refundable.
Platinum Hosting reserves the right to cancel Services and access to the Service at any time. If a customer breaks the Terms of Service, a refund will not be available.
Refunds are only issued for service failure (where the service materially fails to perform in accordance with its specification). Refunds are not issued for user end equipment failure/issues, lack of features, lack of technical sophistication or if your equipment does not meet the Software Requirements. Refunds are determined on individual circumstances and only issued once our technical staff determine that the service has a fault causing it to not run on your equipment. Refunds are not available after 1 month from the purchase date.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
Platinum Hosting and the Platinum Hosting logo are trademarks of DL Hosting Limited. Registered in Ireland. All rights reserved. All other trademarks are the property of their respective owners.
No reliance on information
The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the Website.
Although we make reasonable efforts to update the information on the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Limitation of our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user of the Website for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, the Website; or
- use of or reliance on any content displayed on the Website.
- Under no circumstances shall Platinum Hosting be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
You are using this Website as a consumer, please note that you are expressly prohibited from using the Website for any commercial or business purposes.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked to from the Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site
You may link to the home page of the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site.
We reserve the right to withdraw linking permission without notice.
Please note that these Terms of Service, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction.
Monday, May 21, 2018
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